Contact Savaspin Casino

Contact Methods

Live Chat - Recommended

Our live chat service is the fastest way to get help. Our support agents are available 24/7 to answer your questions in real-time.

Availability: 24 hours a day, 7 days a week
Average response time: Less than 2 minutes
Available languages: English, French, and more
Access: Click on the chat icon at the bottom right of our website

Email

For less urgent questions or if you prefer email communication, contact us at:

Email: [email protected]

Response time: Within 24 hours
Ideal for: Detailed questions, complaints, suggestions
Remember to include your username for faster processing

Help Centre

Before contacting us, check our online Help Centre. You'll find answers to the most frequently asked questions about:

Account creation and verification
Deposits and withdrawals
Bonuses and wagering requirements
Game rules
Technical issues
Security and privacy
Responsible gaming

Our Help Centre is regularly updated with new information to help you quickly find the answers you need.

Frequently Asked Questions

How do I create an account?

Click the "Sign Up" button at the top of our homepage, fill out the registration form with your personal information, and confirm your email. The process takes less than 3 minutes.

How do I make a deposit?

Log in to your account, click "Deposit", choose your preferred payment method, enter the amount, and follow the instructions. Deposits are instant.

How long do withdrawals take?

Once your account is verified, withdrawals are typically processed within 24 hours. Receipt time depends on your payment method: e-wallets and cryptocurrencies are fastest (a few hours), while bank transfers may take 3-5 business days.

How do I use my welcome bonus?

The welcome bonus is automatically credited to your account with your first deposit. Make sure you meet the minimum deposit requirement. Check our terms and conditions for wagering requirements.

Is my data secure?

Absolutely. We use bank-level 128-bit SSL encryption to protect all your personal and financial data. Your information is stored on secure servers and is never shared with third parties.

Can I play on mobile?

Yes! Savaspin Casino is fully optimized for mobile devices. Access our site from your mobile browser to enjoy all our games without downloading.

Technical Support

If you experience technical issues with our games or website, our technical team is here to help:

Connection problems
Games not loading
Payment errors
Display issues
Mobile compatibility

Contact us via live chat for immediate technical assistance. Please include details about your device, browser, and the issue encountered for faster diagnosis.

Complaints and Disputes

At Savaspin Casino, we strive to resolve all issues fairly and transparently. If you have a complaint:

First contact our customer service via chat or email with full details of your complaint
Our team will review your case and respond within 48 hours
If the proposed resolution doesn't satisfy you, you can escalate your complaint to our management team
As a last resort, you can contact our licensing authority for independent mediation

We take all complaints seriously and work actively to resolve issues fairly and quickly.

Suggestions and Feedback

Your opinion matters! We appreciate your feedback on your experience at Savaspin Casino. Whether it's improvement suggestions, comments on our games, or ideas for new features, we'd love to hear from you.

Send your feedback to [email protected] with "Suggestion" in the subject line. Your input helps us constantly improve our services.

Stay connected with Savaspin Casino for the latest news, exclusive promotions, and updates:

Newsletter: Subscribe to receive our exclusive offers directly in your inbox
Notifications: Enable notifications on our site to stay informed

Support Hours

Our customer support team is available to help you:

Live chat: 24 hours a day, 7 days a week
Email: Responses within 24 hours, 7 days a week

Even during holidays, our team is here to assist you and ensure your gaming experience remains smooth and enjoyable.

We're Here For You

The Savaspin Casino team is committed to providing you with exceptional customer support. Whatever your question or concern, don't hesitate to contact us. We look forward to helping you and ensuring your gaming experience is the best possible.

Thank you for choosing Savaspin Casino. Happy gaming and good luck!